day 4.5 meltdown

Just when everyone seemed happy. 9:20pm. phone call from the front desk with 'the first noise complaint of the evening.' They were running in the hall, screeching, banging doors, and making loud noise at the pool.
I went downstairs and about 2 dozen kids were jammed in the hottub. It looked like cannibal soup cooking. I told them what the Manager told me, pool closes at 10, and kids had to be in their rooms at 10.
Remember we gave them until 11:30 last night? I had to back it up 90 minutes. They were pissed. I cried. Crap.